Privacy Policy
Effective Date: March 3, 2026
This Privacy Policy explains how SourceAxis LLC ("SourceAxis," "we," "us," or "our") collects, uses, and shares information when you visit https://www.sourceaxis.ai (the "Website") or otherwise interact with us. It also explains your choices and privacy rights.
1. Effective Date / Updates
This Privacy Policy is effective as of March 3, 2026. We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically.
2. Who We Are / Scope
SourceAxis is a U.S.-based B2B lead-generation and marketing automation services company serving blue-collar business owners and local businesses (for example: contractors and home services companies). We provide marketing, lead intake, follow-up automation, and reporting services.
This Privacy Policy applies to information collected through our Website and through our communications (including email, phone calls, and SMS/text messages). It also applies to information submitted through advertising lead forms on third-party platforms and to information we receive when we conduct outbound outreach to business owners (for example, when a business owner responds to our email).
This Privacy Policy does not cover the privacy practices of third parties that you may interact with separately, including our business customers ("Clients") when they receive and process leads.
3. Information We Collect
We collect information in the following ways:
  • Information you provide to us. For example, when you submit a form, request information, schedule a call, or communicate with us.
  • Information from advertising lead forms. For example, when you submit your information through a lead form on an advertising or social platform.
  • Information from communications and outreach. For example, when you respond to our emails, calls, or texts, or when we otherwise communicate with you.
  • Information collected automatically. For example, device and usage data and cookie identifiers when you use the Website.
Categories of information we may collect include:
  • Identifiers and contact information: name, email address, phone number, and similar identifiers.
  • Business information: business name, role or title, service category, and service area.
  • Inquiry details: information you submit about your request, including messages and scheduling information.
  • Communications: the content of emails, texts, and other communications with us. We may record calls or create call transcripts where permitted by law.
  • Website usage and device data: IP address, browser type, device identifiers, pages viewed, time spent, referring URLs, and similar analytics or diagnostic data. We may infer approximate location from IP address.
  • Cookie and tracking identifiers: cookie IDs and similar technologies used for site functionality, measurement, and performance.
4. How We Use Information
We use information to:
  • Provide, operate, and improve our services and the Website.
  • Respond to inquiries, requests, and support needs.
  • Market our services to business owners, including through outbound email outreach.
  • Conduct multi-channel follow-up and communications, including by phone, email, and SMS/text messaging (including automated messages).
  • Analyze Website usage and measure marketing and service performance.
  • Prevent fraud, protect security, and enforce our agreements and policies.
  • Comply with legal obligations and respond to lawful requests.
5. How We Share Information
We do not sell personal information. We do not share personal information for cross-context behavioral advertising as those terms may be defined under applicable law.
We may share information in the following limited circumstances:
  • With service providers. We use service providers to help us run our business and provide services (for example: website hosting, analytics and measurement tools, communications tools, scheduling tools, and customer relationship management systems). These providers may process information on our behalf under contractual obligations and instructions.
  • With our Clients (lead delivery). If you submit information in a way that is intended to connect you with one of our Clients, we may share your information with that Client so they can contact you and provide services.
  • For legal, safety, and compliance purposes. We may disclose information if we believe it is necessary to comply with law, protect rights and safety, investigate fraud, or respond to lawful requests.
  • Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to make the Website work, understand how it is used, and improve performance. Cookies are small text files placed on your device. We may use:
  • Strictly necessary cookies for core site functionality and security.
  • Analytics or measurement cookies to understand Website usage and performance.
  • Preference cookies to remember selections where applicable.
Your choices: Most web browsers let you control cookies through their settings (including blocking or deleting cookies). If you block cookies, some features of the Website may not function properly.
Do Not Track: Some browsers offer "Do Not Track" signals. Because there is no consistent industry standard for interpreting these signals, we do not respond to them in a uniform way.
7. Email, Phone & SMS Communications
We may contact you by email, phone, and/or SMS/text message for service-related or marketing purposes, including automated messages. Message frequency may vary.
  • SMS Opt-out: You can opt out of SMS at any time by replying STOP. After you opt out, you may receive a final confirmation text.
  • Carrier notice: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Email opt-out: Marketing emails may include an unsubscribe link. You may also request removal by emailing us.
Where permitted by law, we may record calls or create call transcripts for quality assurance, training, dispute resolution, and recordkeeping.
8. SMS Opt-In
SourceAxis LLC collects SMS opt-in consent via Meta (Facebook) Lead Ads forms. This consent is used solely to send informational and follow-up messages related to our lead generation and marketing services. SMS opt-in data and consent will not be shared with any third party or affiliate for marketing purposes.
9. Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
10. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the nature of the information and why it was collected.
11. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, such as:
  • Right to know/access: request access to the personal information we have about you.
  • Right to delete: request deletion of certain personal information, subject to legal exceptions.
  • Right to correct: request correction of inaccurate personal information.
  • Right to opt out of sale/share: we do not sell personal information and we do not share personal information for cross-context behavioral advertising.
  • Right to limit certain uses of sensitive personal information: if applicable under state law.
  • Non-discrimination: you will not be discriminated against for exercising applicable privacy rights.
How to submit a request: Email info@sourceaxis.ai with your request, or mail us at:
SourceAxis LLC
3211 E 37th Ave
Spokane, WA 99223
Verification: To protect your information, we may need to verify your identity before processing certain requests.
Authorized agents: If permitted by applicable law, you may use an authorized agent to submit a request on your behalf. We may request proof that the agent is authorized and may still need to verify your identity directly.
Appeals: If we deny your request, you may appeal by replying to our decision email or contacting us at info@sourceaxis.ai with the subject line "Privacy Request Appeal."
13. Children's Privacy
The Website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
14. International Visitors
Our Website and services are operated in the United States. If you access the Website from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where our service providers operate.
Depending on your location, you may have additional rights regarding your personal information. Contact us at info@sourceaxis.ai to submit a request.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
SourceAxis LLC
3211 E 37th Ave
Spokane, WA 99223
info@sourceaxis.ai
https://www.sourceaxis.ai